EXTRA CHARGE POLICY
We reserve the right to charge a deep-cleaning fee of £80 if your room or apartment requires serious additional cleaning when you depart.
We reserve the right to charge your card on check-out in the event of damage to your room. We reserve the right to charge individual guests or lead guests for the cost of rectifying damage which has been caused by the deliberate, negligent or reckless acts of guests to the hotel’s property or structure. If such damage is discovered during the stay it will be drawn to the guest’s attention but if discovered after guests have departed then we reserve the right to make a charge to the guest’s credit / debit card, or send an invoice for the costs for payment to the registered address. We will however make every effort to rectify any damage ourselves prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that guests would incur to a minimum.
See also our Dog Policy.
If you have any additional questions, please get in touch.
Go back to the complete Policies page.